Showing posts with label retail. Show all posts
Showing posts with label retail. Show all posts

Tuesday, 7 March 2017

Closed Sundays

closed sign
Shameless cliche of a stock photo from Wikipedia Commons — https://commons.wikimedia.org/wiki/User:Artaxerxes

You really have to question the PR and business acumen of Australia's most egregious rentseekers. Completely predictably, Fairfax's Mark Kenny spent a few minutes on Sunday afternoon calling some of Australia's peak business lobby groups.

Surprise, surprise, no one picked up. These offices were closed on Sunday. I guess the 24/7 economy is a case of "do what I say, not what I do".

This Sunday silence goes to the heart of the hypocrisy of those loudest voices in favour of cutting the take home pay of our poorest remunerated workers. The weekend is still special to them.

Perhaps just to get a taste of weekend work, the lobby groups' phones can redirect to the mobiles of their respective CEOs. It might interrupt their day in the MCG corporate box hobnobbing with all the other knobs, but it might help them understand why Sunday isn't just another day.

If nobody in their offices has the skills to redirect their phones, then I'd be happy to teach them for a fee on Sundays.

Tuesday, 12 May 2015

Local Retailers Call on Government to Ban the Internet



<b><satire></b>

CANBERRA–In the wake of the 2015-16 federal budget, the local retailers are calling on the government to do more for local business by banning the Internet.

Gerry Harvey, chairman of Harvey Norman has called on the government to shut down the Internet for all uses, except for the transmission of retailers' catalogues in Netscape browsers.

"It's not fair that people can buy things without walking into a store and being accosted by sweaty, middle-aged salesmen selling last year's products at an inflated price," Mr. Harvey said.

Although yesterday's federal budget imposed the 10% GST on so-called "intangible" goods such as music, movie and software downloads, Mr. Harvey says this is not good enough, "Holy shit, my business is fucked."

Local retailers, including Mr. Harvey, have waged a campaign for the abolition of the Low Value Threshold, or the value of goods that can be imported into Australia tax free. Now with the government receptive to imposing the GST on all imported goods, Mr. Harvey has moved on to other policy areas of concern.

"Having to compete with innovative entrepreneurs in other countries is simply unfair. It's not a level playing field when our Netscape-compatible best viewed at 640x480 web zone has to compete with Amazon," Mr. Harvey said, "Shutting down the Internet will help local retailers close the gap and support local jobs."

Responding to fears limiting e-commerce could be viewed as protectionism in the global market, Mr. Harvey said: "I'm more than happy to use cheap, international labour to make our furniture. But having Australian customers cut out the middle-man is a step too far. It's about preserving local jobs," Mr. Harvey said. Apparently without irony.

More to follow...

<b></satire></b>

Saturday, 19 April 2014

Emporium Melbourne: Unboxing Video First Look Exclusive


Emporium Melbourne: it's a shopping centre. Like many other similar such outposts, it is a place where people with or without money congregate to pass the time by looking at shit they don't need while scrolling through an endless stream of inconsequential minutiae on their smartphones. What's that? A break in the visual stimuli of life? Swipe to unlock.

These centres'  corporate owners loftily claim them as the modern inheritor of the Habermasean public sphere where people can come, meet socialise and engage with the world. But they are almost all privately owned and impose severe restrictions on individual activities while reserving the right to data mine patrons because marketing. Time will tell how restrictive Emporium will be.

Local media has largely swallowed the Emporium Kool-Aid. Broadsheet, a local publication that has misplaced the Auto Levels command on Photoshop, has effused breathless enthusiasm for Emporium's "graceful walkways" and its "plush, experience-focussed shopping". Whatever that means.

Of opening day, they reported that "anxious queues" were lined up outside well beforehand. Funny, at 8am, all I saw was this:

While Broadsheet reported "anxious queues" at 9am, this is all there was at 8am. 
All this reporting felt rather odd for a publication whose notional raison d'être is local independent fashion and design that is probably most likely to suffer with the onslaught of Uniqlo and H&M. But as Broadsheet says, it isn't excited about "breathless and imprecise hyperbole", just what makes Melbourne great.

Naturally, News Limited gave the same glowing endorsement to the centre, as did the commercial news networks and poor old modern-day Fairfax. A rough count of opening patrons would've probably seen media outnumber consumers 2-to-1.


Despite its light architecture and drummed-up publicity, Emporium Melbourne is just the same as every other shopping centre ever. Except the ones in the United States which have roller coasters and waterslides. I want one of those.

Being the opening day, the wired goons (rent-a-cops with earpieces and ill-fitting suits that seem to be all the rage) would have been loathe to heavy people with cameras, so for the first time in shopping centre, I felt liberated to take a few snaps.

I was not approached by wired goons or thrown out, but I assume once all the enforced happiness dies down, they will be less amenable to camera-toting terrorists like myself taking photos of things that do not have any reason to be photographed because privacy, 9/11 and not allowed.

If the attitudes towards photography at other shopping centres in Colonial First State's portfolio are replicated at Emporium, I'd recommend my fellow photographers to get out and take some pics now while the goodwill is still there.


This shopping centre is very vertical. Unlike the concrete paddocks of Doncaster and Chadstone, there is a lot of height to Emporium. Some of the space is light and airy. Others, like the food court - sorry, bespoke laneway-inspired food truck café gourmet lounge - are strangely dark.

There were "concierge" staff everywhere, under 25s dressed like bellhops from a Wes Anderson film that had desaturated in Da Vinci Resolve.


A great number of stores stand empty with only chipboard partitions and oversized models looking off into middle-distance indicating any future presence. Opening day (I visited around 2:30pm) was rather quiet. Sure, heaps of people were lining up for gratis bespoke burritos, but many shop employees stood gazing through their glass retail prisons wondering if some consumer love might come their way.

People waltzed around, confused by the little things, like turning the wrong way from escalators and lifts. Familiarity was yet to breed contempt in them. Others, like me, went entirely the wrong way, got boxed in by construction areas, looked at their watches, turned around and continued walking like we were meant to do that. Suave.


Being a new space, it's quite easy to get lost in. It also feels quite claustrophobic in the sense that there is no easy exit to Elizabeth Street owing to that godawful Somerset Apartments building on the corner of Lonsdale and Elizabeth. But hopefully the new Strand Arcade redevelopment (don't forget Nant Whisky in there too!) will improve accessibility.

For all these shopping centres' claims to being the next "experience", there is very little to differentiate them from any number of other shopping centres around the city, the country or the world. Why do people visit shopping centres? Is it for the "experience"? Is it because it's an "essential shopping landmark"? Or perhaps it's because some shopping centres "quickly establish a leadership position thanks to [their] unique architecture, premium ambiance, retail mix and innovative shopper services"? No. It's because people sometimes want to buy shit. And they keep on coming back to do so.

If you don't get it yet, I'm not a great fan of shopping centres. Criticisms of consumerism aside, I dislike their ownership of the modern "public" space and their usually bland "me-too" designs. At least this one looks a little bit different, but let's not kid ourselves. It still just a shopping centre.


Emporium Melbourne is not an "experience", it is an overinflated piece of façadist architecture that brings little, except moar shops, escalators and over-zealous, CCTV-driven security guards to the CBD.

This is not an entirely bad thing if it means suburbanites are drawn into the city, where there's good food, good cafés and good culture, and away from their lifeless asphalt arenas they call "shopping centres", but I won't hold my breath.

Ultimately, the muted buzz will die down, perhaps even before the Baz Luhrman choreographed paycheck opening night affair in August. Then it will be like none of this ever happened until news of the next "redevelopment" appears, tearing down more buildings for more shops, apartments and synergies of complete premium experience.

Until then, if you're bored, remember you don't have to go shopping.

I give this shopping centre 170 out of 250 open shops.

Coming Soon
Layers of confusion

More life inside or outside the window?
I, Robot was not a good film, but its CG stars appear to make wonderful Uniqlo models
EmBOREium

Thursday, 2 May 2013

How to become even less relevant

Warning: May contain traces of Docklands – © 2012
Myer CEO Bernie Brookes's ill-conceived comments on the funding of the National Disability Insurance Scheme say a lot about big retail's place as the least innovative, most self-aggrandising rent-seeker in the country: